Resolved Is there an auto rotate setting for the forums?

[TD]

I have it off on my phone but the GWF app always auto rotates.

 

[Ben]

What OS are you using? Android, Apple?

For my GWF app on Android, it doesn't auto-rotate with that turned off for the system. I'd have to manually rotate it from the tray.



But, I also normally just have a tab open in the actual Firefox app, so...

 

[Lee]

Is it the android app?

 

[TD]

It's the android app - yeah.

 

[Lee]

There is a known bug with the XenForo app which doesn’t respect the android orientation sometimes.

There is a third party patch we can try, I’ll get it installed and see if that’s better.

 

[TD]

Interesting.

This only just started too.

 

[Crystal]

There is a known bug with the XenForo app which doesn’t respect the android orientation sometimes.

There is a third party patch we can try, I’ll get it installed and see if that’s better.

 

[Mark]

Interesting.

This only just started too.

Likely to go along with the XF version update.

 

[Crystal]

Likely to go along with the XF version update.

 

[Lee]

Likely to go along with the XF version update.

This!

 

[Lee]

Ok, so the actual issue is in the latest xenForo update they introduced a line to the webmanifest.php file:

"orientation": "any"

This (on some android setups) actually overrides your device setting.

I have installed the patch, but what you might need to do is load the file directly: https://gwforums.com/webmanifest.php

If that line still appears, force a refresh (it should disappear) - then remove and redownload the app.

 

[TD]

Ok, so the actual issue is in the latest xenForo update they introduced a line to the webmanifest.php file:

"orientation": "any"

This (on some android setups) actually overrides your device setting.

I have installed the patch, but what you might need to do is load the file directly: https://gwforums.com/webmanifest.php

If that line still appears, force a refresh (it should disappear) - then remove and redownload the app.

I don't get it.

How do I fix this?

Sorry.

 

[TD]

I redownloaded the app and it still happens.

 

[Jon]

I don't get it.

How do I fix this?

Sorry.

 

[Lee]

1) click the link in my post

2) check for this line of text on the page that loads: "orientation": "any"

3) if it is there, do a force refresh (CTRL + F5) and verify it goes away (removing it from your cache).

4) Delete the app

5) Download the app again

 

[Mark]

1) click the link in my post

2) check for this line of text on the page that loads: "orientation": "any"

3) if it is there, do a force refresh (CTRL + F5) and verify it goes away (removing it from your cache).

4) Delete the app

5) Download the app again

You *might* also need to clear your cache manually, @TD . I’ve noticed a force refresh on mobile doesn’t always cut it for these kinds of issues.

 

[TD]

 

[Mark]

Are you on Android or iPhone?

 

[TD]

Are you on Android or iPhone?

Android.

 

[Lee]

Then you cant CTRL + F5. If you click the link and refresh the page, that might be enough. If not, you will have to clear your device cache. I don't use android so I won't be much use there.

 

[Jon]

Android.

Well that's your problem right there.

 

[Mark]

Android.

Alright, so you’re probably running through Chrome as your default browser.

Try this:

 

[Jon]

Just find someone to make us an app. Problem solved.

 

[Mark]

If that doesn’t work, you might have a carrier-based default browser that *might* need the same thing done, but they’re typically arranged similarly.

 

[TD]

IT WOOOOORKED.

 

[Mark]

IT WOOOOORKED.

 

[Tubby23]

Hmm this has been driving me mental, I restarted my device then uninstall reinstall app but still nothing

 

[Lee]

Hmm this has been driving me mental, I restarted my device then uninstall reinstall app but still nothing

https://gwforums.com/webmanifest.php can you visit here and post the contents of the displayed file please?

 

[Tubby23]

https://gwforums.com/webmanifest.php can you visit here and post the contents of the displayed file please?

{
"name": "GWForums",
"short_name": "GWF",
"description": "For the members of GameWinners.com",
"icons": [
{
"src": "\/data\/assets\/logo\/GWF192.png",
"sizes": "192x192",
"purpose": "any"
},
{
"src": "\/data\/assets\/logo\/GWF512.png",
"sizes": "512x512",
"purpose": "any"
}
],
"lang": "en-US",
"dir": "ltr",
"orientation": "any",
"display": "standalone",
"scope": "\/",
"id": "\/?_pwa=1",
"start_url": "\/?_pwa=2du86noD0pockiX3qvNT3HSK8qRFgWds",
"background_color": "#fff",
"theme_color": "#022a50"
}

 

[Lee]

You still have the old manifest file in your device cache.

What happens if you open the page and then refresh it?

You will need to clear your device cache, assuming chrome on android try this: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DAndroid

 

[Tubby23]

Hmm this has been driving me mental, I restarted my device then uninstall reinstall app but still nothing

Is there a clear data for just this website option haha? I'm being lazy about all my other logins

 

[Lee]

I don't have android but google seems to think this might work:

Clear Cache for Specific Sites on Chrome Android

If you're only facing problems on a specific website, Google Chrome allows you to delete caches within the particular site. Here is a step-by-step guide on how to do so.

1. Open up your Chrome App.
2. Click on the Settings option.
3. Under the Advanced section, tap on Site Settings.
   
4. Tap on Storage or Data Stored, depending upon on your device.
5. Locate or search for the website you want to delete the cache for.
6. Click on the Clear and Reset button.

 

[Tubby23]

Unfortunately it didn't but that might have been user error, I'll give that another try and if not reset everything. Thanks @Lee you're a legend

 

[Mark]

Is there a clear data for just this website option haha? I'm being lazy about all my other logins

You wouldn’t need to clear your passwords or sessions, just browsing history.

 

[Tubby23]

You wouldn’t need to clear your passwords or sessions, just browsing history.

No I know but I'll log out of everything and some of it will be work stuff I'll need today

So being lazy about it

 

[Lee]

It is the "Cookies and site data" and "Cached images and files," options which are needed to remove the local manifest file. I'm not sure just clearing the browsing history would trigger a new request for this file from the server.

Like I say though, I don't use android, so it might.

 

[Crystal]

It is the "Cookies and site data" and "Cached images and files," options which are needed to remove the local manifest file. I'm not sure just clearing the browsing history would trigger a new request for this file from the server.

Like I say though, I don't use android, so it might.

I officially bequeath unto you the rank of XF Wizard. A title befitting your genius

 

[Lee]

I officially bequeath unto you the rank of XF Wizard. A title befitting your genius

Wooohooo I’m good at something finally!!

 

[Ben]

Wooohooo I’m good at something finally!!

You've been killing it as far as I'm concerned. Good thing the members here are the type to help you hide a body.

 

[Crystal]

Wooohooo I’m good at something finally!!

You're amazing, Lee

 

[Lee]

You've been killing it as far as I'm concerned. Good thing the members here are the type to help you hide a body.

View attachment 5844

I might steal this as my avatar

 

[Kat]

What the heck. It's so weird Android even lets an app override your system settings like that.

 

[Jon]

What the heck. It's so weird Android even lets an app override your system settings like that.

Androids...

 

[Mark]

What the heck. It's so weird Android even lets an app override your system settings like that.

All for the sake of endless customization, forget about the potential exploits and issues like this that can come from it.

 

[Tubby23]

All for the sake of endless customization, forget about the potential exploits and issues like this that can come from it.

Infuriating, I forgot I needed to fix it until I woke up this morning to have a morning scroll and boom landscape mode.

 

[Local Hero]

Interesting.

This only just started too.

This just started with me today! Though I just did a system update on my android today

 

[Crystal]

This just started with me today! Though I just did a system update on my android today

Did you try Lee's steps outlined here?

Resolved - Is there an auto rotate setting for the forums?

I have it off on my phone but the GWF app always auto rotates.

gwforums.com

 

[Local Hero]

Did you try Lee's steps outlined here?

Resolved - Is there an auto rotate setting for the forums?

I have it off on my phone but the GWF app always auto rotates.

gwforums.com

I didn't see his instructions. Just tried it, with no success.

Since clearing the cache logged me out, I tested if it would auto rotate before I logged back in, and it did auto rotate while logged out, too.

 

[Crystal]

I didn't see his instructions. Just tried it, with no success.

Since clearing the cache logged me out, I tested if it would auto rotate before I logged back in, and it did auto rotate while logged out, too.

That's disappointing, I'm not sure why the upgrade suddenly changed this for people, hopefully we can find a way to get it fixed for everyone!

 

[Tubby23]

Yeah I should have noted I have tried to fix on Android earlier today to no avail. Especially annoying because it also flips the orientation of other apps when I have them displaying over the top of the app.